Creating and Managing Quality Procedures in Empress

Guides & Tutorials
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Introduction

Introduction

Welcome to our guide on Quality Procedures (Standard Operating Procedures) in Empress.

Quality Procedures are essentially a roadmap for your team, detailing the steps necessary to achieve a particular quality goal within your business. Whether it’s a simple, straightforward task or a complex process involving several sub-procedures, Empress can help you document and manage these procedures.

Understanding and implementing Quality Procedures is crucial to maintaining efficiency, consistency, and quality in your operations, as well as ensuring compliance with industry standards.

Getting Started with Quality Procedures

To access the Quality Procedures feature, simply follow this pathway:

Home > Quality > Goal and Procedure > Quality Procedure

Creating a Quality Procedure

Creating a Quality Procedure is easy and straightforward:

  1. Navigate to the Quality Procedure list and click ‘New’.
  2. Give your Quality Procedure a name.
  3. Fill in the ‘Process Descriptions’ in the Processes table.
  4. Child Procedure: If your Quality Procedure includes sub-procedures, you can link them here. This will also activate the ‘Is Group’ checkbox, indicating that your Quality Procedure is a parent procedure.
  5. Save your procedure.

Remember, a Quality Procedure can be saved without process descriptions if its name is self-explanatory.

Key Features of Quality Procedures

1. Integration with Quality Goals

Once you’ve created a Quality Procedure, you can link it to a specific Quality Goal. This ensures that your team is always working towards your business objectives.

2. Inclusion of Sub-Procedures

Whether a task is simple or complex, Empress has you covered. You can link a separate Quality Procedure as a sub-procedure to a parent procedure, making it easier to manage multi-step processes.

3. Hierarchical View

To help you navigate your processes, Empress offers a tree view for Quality Procedures. This gives you a clear, hierarchical picture of your procedures and their related sub-procedures.

Conclusion

Quality Procedures are a vital tool for managing and standardizing your business operations. By implementing Quality Procedures in Empress, you can ensure that your team is always on the same page, working efficiently towards your quality goals.

For further assistance, please refer to our non-technical resources or contact our support team.