Granting Repository Access to Clear Empress Attention Badge

Guides & Tutorials
1

Introduction

Introduction

In the Empress platform, you may come across a notification known as the “Attention Required” Badge on your custom app. This badge is a signal that the platform cannot fetch the most recent updates from the related GitHub repository for your app. Usually, this happens because the Empress Cloud GitHub application doesn’t have the necessary access permissions for the repository.

Why is this Important?

From a business perspective, keeping your Empress app up to date is crucial. It ensures you’re making the most of the latest features and improvements, while also addressing any potential bugs or issues. The “Attention Required” badge is your alert to action - it’s time to check your settings.

How to Grant Repository Access Permissions

To clear the “Attention Required” badge, you need to make sure that the Empress Cloud app has the right permissions from your GitHub settings.

Here’s how to do it:

  1. Go to your GitHub settings.
  2. Find the Empress Cloud app.
  3. Check and adjust the permissions as necessary.

Once you’ve made these changes, try again to fetch the latest updates for your app from the Empress platform.

Persistent “Attention Required” Badge: What to Do Next

If the “Attention Required” badge continues to show even after you’ve followed these steps, you can take the following further steps:

  1. Visit GitHub’s installations settings.
  2. Click the “Configure” button next to the Empress Cloud GitHub App.

This will take you to a new page with a unique URL. You’ll need to copy the number from this URL or the entire URL itself.

Requesting Support

If you’re still having trouble with the “Attention Required” badge, you can raise a support ticket detailing the problem. Remember to include the number you copied from the URL - this will help us to quickly identify and resolve the issue.

Conclusion

The “Attention Required” badge is an important feature in the Empress platform. It keeps you informed about the update status of your custom Empress app. By understanding how to resolve this badge, you’ll ensure your business is always benefiting from the most recent app updates and improvements.

For more assistance or information, don’t hesitate to raise a support ticket or explore our other resources. We’re here to help you make the most of your Empress platform experience.