Integrating GoCardless in Empress for Seamless Payments

Introduction

Welcome to this comprehensive, user-friendly guide on setting up GoCardless as your payment gateway in Empress. GoCardless offers a simple and secure way to accept online payments. Having GoCardless integrated with your Empress system will provide a seamless payment experience for your customers and streamline your business’s financial operations.

Getting Started with GoCardless Setup

First, you need to access the GoCardless Settings in your Empress account. This can be done by going to

Explore > Integrations > GoCardless Settings

In this section, you’ll find several parameters that you need to configure, including an Access Token. For a layer of added security, we recommend setting up a Webhooks Secret key.

One of the advantages of Empress is that you can set up multiple GoCardless payment gateways, according to your business requirements. The chosen payment gateway account will be used for the payment.

Once you’ve enabled GoCardless, Empress will automatically create a Payment Gateway record and an Account head in the chart of accounts, with the account type set as Bank. Furthermore, a payment gateway account will also be created. If necessary, you can modify the default bank account and create a template for the payment request.

With your Payment Gateway Account configured, your system is now ready to accept online payments via GoCardless.

Processing SEPA Payments

For Single Euro Payments Area (SEPA) payments, customers will be asked to input their International Bank Account Number (IBAN) or local account number and validate a SEPA mandate.

Once the mandate is validated, a payment request will be sent to GoCardless for processing. If a customer already has a valid SEPA mandate, the process is even more streamlined: the payment request is directly sent to GoCardless, and the customer is notified via email that the payment has been processed.

Managing Mandate Cancellation

To manage cancelled or expired mandates effectively, you can set up a Webhook in GoCardless. This tool will automatically disable these mandates in Empress.

Ensure that you configure your Webhooks Secret Key in your GoCardless account settings in Empress to enable this functionality.

Supported Transaction Currencies

The GoCardless integration in Empress supports transactions in the following currencies:

  • Euro (EUR)
  • Danish Krone (DKK)
  • British Pound (GBP)
  • Swedish Krona (SEK)

In conclusion, integrating GoCardless with your Empress system will significantly streamline your business’s payment processes. This guide has provided a step-by-step process to set up this integration and enhance your company’s financial operations. For more support and resources, please visit our Empress support page.