Introduction
Welcome to this user-friendly guide on how to manage your Appointment Booking Settings in Empress. This feature brilliantly streamlines your appointment scheduling, leaving you with more time to focus on your business.
What the Appointment Booking Settings Feature Does
The Appointment Booking Settings feature provides a one-stop hub for managing all the tools related to scheduling appointments. From setting up your agents’ availability, to controlling how far in advance bookings can be made, this feature covers it all.
How to Get Started
To begin using this feature, simply check the box to activate appointment scheduling. This makes the appointment booking feature accessible to your customers via your website.
Adding Agent Details
You can input specific details about your agents, such as their working hours and holidays. This helps to ensure that appointments are only scheduled within the availability of your agents.
Setting Availability Slots
This feature allows you to specify the exact time frames in which your agents are available each day. This flexibility ensures that your customers can book appointments only when your agents are free to attend them.
Manage Agent List
This section displays your list of agents who will be automatically assigned to appointments. The number of appointments that can be booked within a single time slot is determined by the number of agents available in this list.
Applying a Holiday List
You can also apply a holiday list to your appointment schedule. This prevents appointments from being booked on days when your business is closed.
Customizing Appointment Details
The Appointment Booking Settings also lets you customize specific details about the appointments.
Setting Appointment Duration
You can set the duration of each appointment in minutes, which then helps to calculate the available appointment slots. It’s important to note that changes in duration only affect future appointments, not those already created.
Enabling Email Notifications
If you’d like to send email reminders to your employees and customers, simply check the box under “Notify Via Email”. This will send a notification on the day of the appointment.
Setting Booking Advance Limit
You can set how far in advance appointments can be booked. This could be particularly useful if you want to prevent last-minute bookings or overly far-off appointments.
Success Settings
Finally, upon successful appointment creation, you can decide where the user is redirected on your website.
Wrapping Up
The Appointment Booking Settings feature in Empress greatly enhances your appointment scheduling process. By allowing you to manage agent availability, customize appointment details, and control booking advance limits, this feature ensures a smooth and organized scheduling process.
For further assistance or additional resources, please refer to our comprehensive user guide or reach out to our friendly support team.