Welcome to this user-friendly guide on how to get the best out of the Quality Goal Management Feature in Empress. This feature is designed to help businesses like yours set, monitor and manage quality goals effectively.
Introduction to the Quality Goal Management Feature
The Quality Goal Management Feature is a crucial component of the Empress interface, designed to streamline the process of setting, tracking, and achieving quality goals within your organization. It serves as a central hub for defining quality objectives, setting up monitoring frequencies, and linking to relevant procedures.
Functionality and Benefits
- Set Goals: Define your quality goals in a clear and structured manner.
- Choose Monitoring Frequency: Select how often the goal should be monitored - options include daily, weekly, monthly, or quarterly.
- Procedure Linking: Link each goal to a specific quality procedure within your organization.
- Track Objectives: Keep track of progress towards each goal with the ability to view and manage objectives in an organized table format.
Navigating the User Interface
Setting Up a Quality Goal
- Navigate to the Quality Management Module.
- Click on ‘Quality Goal’.
- Enter your goal in the ‘Goal’ field.
- Select the monitoring frequency from the ‘Monitoring Frequency’ dropdown.
- If you select ‘Weekly’ or ‘Monthly’, additional fields will appear for you to specify the exact date or weekday respectively.
- Link the goal to a ‘Procedure’.
- Add objectives for the goal in the ‘Objectives’ table.
Editing and Viewing Quality Goals
- To view a goal, navigate to the ‘Quality Goal’ list and click on the desired goal.
- To edit a goal, click on the ‘Edit’ button on the top right corner of the goal’s page.
Sorting and Tracking Information
- The ‘Quality Goal’ list can be sorted by the ‘modified’ field in descending order.
- Changes to each goal are tracked, allowing you to see when a goal was last modified and by whom.
User Roles and Permissions
User roles and permissions can be set for the Quality Goal feature. System Managers and Desk Users have full permissions, including the ability to create, delete, read, write, and share information related to quality goals.
Conclusion
The Quality Goal Management Feature in Empress is a powerful tool designed to streamline your quality management processes. By providing a comprehensive and user-friendly platform for setting, tracking, and managing quality goals, it helps ensure that your business stays on track to achieving its quality objectives. For additional support or resources, please refer to the Empress User Guide or contact our Support Team.