Mastering Empress's Customer Credit Limit Feature

Product Support
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Introduction

In the world of business, managing customer credit is a critical aspect of maintaining healthy cash flow and reducing financial risk. The Customer Credit Limit Feature in Empress helps businesses effectively manage credit extended to customers. This feature allows you to set a credit limit for each customer, providing an additional layer of financial control and management.

Key Functions and Benefits

The Customer Credit Limit Feature provides the following primary functions:

  • Set Credit Limit: You can set a specific credit limit for each customer, ensuring you don’t extend more credit than you’re comfortable with.
  • Bypass Credit Limit Check: For trusted customers, you can choose to bypass the credit limit check at the time of creating a sales order.

These functions help you in:

  • Risk Management: By setting credit limits, you can mitigate the risk of extending excessive credit to customers.
  • Financial Control: It gives you more control over your company’s credit exposure.

Accessing the Customer Credit Limit Feature

To access the Customer Credit Limit Feature, follow these steps:

  1. Navigate to the Empress dashboard.
  2. Click on the ‘Selling’ module.
  3. Scroll down to find the ‘Customer Credit Limit’ option and click on it.

Using the Customer Credit Limit Feature

Viewing Credit Limits

To view the credit limits set for customers:

  1. Open the ‘Customer Credit Limit’ feature as described above.
  2. You’ll see a list of customers with their credit limits displayed.

Setting Credit Limits

To set or alter a customer’s credit limit:

  1. Open the ‘Customer Credit Limit’ feature.
  2. Click on the customer for whom you want to set the limit.
  3. Input the desired credit limit in the ‘Credit Limit’ field.
  4. Click ‘Save’.

Bypassing Credit Limit Check

To bypass the credit limit check for a specific customer:

  1. Open the ‘Customer Credit Limit’ feature.
  2. Click on the customer for whom you want to bypass the check.
  3. Check the box labeled ‘Bypass Credit Limit Check at Sales Order’.
  4. Click ‘Save’.

Roles and Permissions

As this feature handles sensitive financial data, access should be granted carefully. Typically, roles like ‘Sales Manager’, ‘Financial Controller’, or ‘Administrator’ may have access. Please refer to your company’s policy or Administrator for managing roles and permissions.

Conclusion

The Customer Credit Limit Feature in Empress is a powerful tool for managing your company’s financial risk and maintaining control over credit extended to customers. By setting credit limits and optionally bypassing checks for trusted customers, you can tailor your credit policies to suit your business needs.

For more information or assistance with this feature, please refer to the Empress Support Page or contact your system administrator.