Introduction
Welcome to the Quality Procedure feature in Empress, a tool designed to streamline your business operations and enhance quality management. This feature allows you to create, track, and manage quality procedures, ensuring that your organization’s operations meet the highest standards.
The Quality Procedure feature is a vital component of Empress’s Quality Management module. It allows you to set up procedures, assign them to process owners, and even structure them in a hierarchical manner to represent your organization’s workflow.
Understanding the Quality Procedure Feature
The Quality Procedure feature provides several key functions:
- Creating Quality Procedures: Define unique procedures that represent key activities or processes in your business.
- Assigning Process Owners: Link each procedure to a responsible user, ensuring accountability.
- Structuring Procedures: Use the tree-like structure to organize procedures hierarchically, mirroring your actual business processes.
- Tracking Changes: Monitor alterations to procedures over time, maintaining a clear audit trail.
Using the Quality Procedure Feature
Viewing and Creating Quality Procedures
To view existing Quality Procedures:
- Navigate to the Quality Management module in Empress.
- Click on the Quality Procedure option.
To create a new Quality Procedure:
- Click on the New button.
- Input the name of the procedure in the Quality Procedure field.
- Assign a Process Owner from the dropdown menu of users.
- Click Save to finalize the procedure.
Editing and Sorting Quality Procedures
To edit a Quality Procedure:
- Click on the procedure you wish to edit.
- Make the necessary changes in the respective fields.
- Click Save to apply changes.
To sort Quality Procedures:
- Click on the Sort button in the Quality Procedure list view.
- Choose your preferred sorting option, such as Modified, Name, or Owner.
User Roles and Permissions
The Quality Procedure feature has different levels of access for different user roles:
- System Manager: Full access to create, edit, delete, and manage Quality Procedures.
- Desk User: Can create, read, and edit Quality Procedures, but cannot delete them.
Conclusion
The Quality Procedure feature in Empress is a powerful tool that enhances your quality management processes. It enables you to organize, track, and manage your business procedures effectively, ensuring that you always meet the highest standards.
For further assistance, consult the Empress Help Center or contact our support team. Happy quality managing!