Introduction
Welcome to this easy-to-follow guide on the Personal Data Download feature available in Empress. This tool is designed to ensure your business stays compliant with the General Data Protection Regulation (GDPR) which requires that individuals have the right to access the personal data that businesses hold about them.
Personal Data Download: What’s Included?
The Personal Data Download feature provides a comprehensive view and access to all personal data linked to a user’s account. This includes:
- Username
- Full name
- Birth date
- Phone numbers
- Mobile numbers
- Location details
- User’s interests
- User profile bio
- Email signature
In addition to these, the feature also encompasses associated data from other Empress modules like ‘Leads’ and ‘Opportunities’. This additional data includes:
- Phone numbers
- Mobile numbers
- Fax numbers
- Website details
- Names
How to Use the Personal Data Download Feature
The process of requesting a Personal Data Download is intuitive and user-friendly. Here’s the step-by-step guide:
-
Log in to your Empress account.
-
Visit the following address in your web browser: [host-name]/request-data (for example, empress.com/request-data).
-
Click on ‘Submit’ to place your request. After a successful submission, a confirmation message will appear on the screen.
-
You will receive an email to your registered email address with a link to download your personal data.
The downloaded file will be in JSON format, a user-friendly format that allows you to easily read and process your personal data.
Accessing the Personal Data Download Request Record
Each time you request a Personal Data Download, Empress creates a document or “DocType” titled “Personal Data Download Request”. This document contains the link to your downloadable file as well. To access these documents, simply type “Personal Data Download Request” into the search bar.
Conclusion
With the Personal Data Download feature, Empress makes it easy for businesses to uphold the rights of their users under GDPR. The tool is designed to provide transparency and give users control over their personal data. By making user data easy to access, view, and download, this feature adds a new level of convenience and compliance to your everyday business operations.
For additional support or resources, please visit our Help Center or reach out to our dedicated Customer Support Team.