Introduction
Welcome to our Empress guide designed to help our business users understand the roles and permissions associated with the Administrator and System Manager features. This guide will explain their functionalities in a user-friendly manner, focusing on the user interface and practical applications for everyday business operations.
Introduction
In the Empress business environment, managing user roles and permissions is crucial. Two key roles that hold significant weight in this system are the Administrator and the System Manager.
The Administrator role is the top-ranking role in Empress, with unrestricted access to all system features. The Administrator can control every aspect of the Empress account, making it a powerful tool for managing your business.
The System Manager role also provides broad access to the Empress system, albeit not as extensive as the Administrator. This role allows users to manage most aspects of the system, offering a balance of control and oversight.
The Effect of Hosting Types on Administrator Access
It’s important to note that your level of access as an Administrator can be influenced by the hosting type of your Empress account. Here’s how:
Cloud-Hosted Accounts
If your Empress account is cloud-hosted with us, the Administrator access will be limited. We manage all the backend upgrades for cloud-hosted accounts, retaining the admin login credentials to ensure smooth, seamless upgrades. For security reasons, we do not share these credentials with any cloud-hosted users. This prevents unauthorized access, especially as we may host several customers’ Empress accounts on a single server. The only exception is if you purchase a large number of users and your account is exclusively hosted on a dedicated server.
Self-Hosted Accounts
For self-hosted or on-premises Empress accounts, you, as the user, will have the admin credentials. This gives you complete control over your account, including the ability to manage user permissions and perform system upgrades.
Practical Applications
Understanding the distinctions between the Administrator and System Manager roles and how they are influenced by the type of hosting can help you optimize your operations in Empress. These roles can be leveraged to manage user access, control system settings, and ensure the overall security and efficiency of your Empress system.
Conclusion
In conclusion, the Administrator and System Manager roles in Empress offer varying levels of system control and access, which can be instrumental in managing your business operations. The type of hosting - cloud or self - further influences the level of admin access. By understanding these roles and their functionalities, you can ensure a smooth, efficient, and secure user experience within the Empress system.
For additional support or resources, please visit our support page or reach out to our dedicated customer service team. We’re here to help you make the most out of your Empress experience.